Exchange is ONLY available for orders in UAE. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Note: If the lamination on any of the products was open or torn, the product won't be subject to return.

To start a return, you can contact us at info@hypecrewconcept.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@hypecrewconcept.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

Refund is not available.

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by Whatsapp +971 58 515 7234